Legal

Privacy Policy

Last updated: October 2026

Play Room Pattaya is committed to protecting your privacy. This policy explains how we collect, use and safeguard your personal information when you use our website and services.

Information You Provide

We collect the information you provide directly to us, including:

  • Booking information: your name, party size, chosen date and table, and any special requests
  • Contact information: your phone number, email address, and optional LINE or Instagram details
  • Payment-related information: payment slip uploads and payment status for the ฿1,000 table booking payment. Payment card details are processed securely by our payment provider and are not stored on our website.
  • Enquiry information: the details you submit through our contact form

Website Usage Information

When you visit our website, we may collect basic technical information such as your browser type, device, and pages viewed, to help us keep the site running and improve your experience. See our Cookie Policy for more detail on the technologies used.

How We Use Your Information

  • To process and confirm your table reservations
  • To communicate with you about your booking
  • To verify the ฿1,000 table booking payment
  • To respond to your enquiries and provide customer support
  • To improve our services and customer experience

Information Sharing

We do not sell, trade, or rent your personal information to third parties. Your data is shared only with our staff who need it to fulfil your booking, and with payment processors needed to complete your payment.

Data Security

We implement appropriate technical and organisational measures to protect your personal data against unauthorised access, alteration, disclosure, or destruction.

Your Rights

You may request access to, correction of, or deletion of your personal data at any time by contacting us at playroompattaya@gmail.com.

Contact

For any privacy questions, contact us at playroompattaya@gmail.com or by phone on 094-645-5899.